Join a team that cares about our customers and you! Donald Echols Insurance Agency in Lacey, Washington, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.

Salary Range: $17.00 - $25.00 per hour

Benefits

Hourly Base Salary Based on Experience

Mon-Fri Schedule

Evenings Off

Retirement Plan

Disability Insurance

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Career Growth Opportunities

Paid Time Off (PTO)

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

A Property & Casualty insurance license is required.

Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.

Process customer policy change requests.

Handle all incoming claim calls from customers and follow-up.

Complete Evidence of Insurance requests.

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Take premium payments from customers.

Treat each customer contact as a cross and up-sell opportunity including financial products.

Verify phone numbers, addresses and email addresses with each customer contact and update customer information.