In our Agency, we have been in business for 9 years. Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Salary Range: $40,000.00 - $60,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Evenings Off

• Be a great self-starter with a sense of urgency.
• Must have ability to multi-task.
• Great Customer Service Skills.
• Likening assistance and reimbursement

• Process customer policy change requests.
• Handle all incoming claim calls from customers.
• Provide exceptional customer service
• Provide customers with additional information about new products and services.

As your local Farmers® agent in Hayward, CA, I help customers like you identify the insurance coverage that best fits your needs. This process is straightforward and personalized to help make you smarter about insurance. I have the knowledge and experience to help you better understand your coverage options--whether that's auto, home, renters, business insurance and more