We are looking to add a high performing customer service representative to our amazing team! 

When you join our organization, you'll enjoy above industry compensation, ongoing training and support as well as unparalleled benefits including a retirement plan. We are a growth-orientated company with a strong and well-connected team that is a recognized leader in the insurance industry. We believe in employee and customer satisfaction and service. Are you ready to join a friendly and financially rewarding environment that is already deep into the process of building a strong next-generation insurance culture? We are growing and looking to double our numbers in 2023 and beyond. We are looking for that perfect someone that is excited to be part of our forward-thinking team! 

This can easily turn into a production-based role…not an administrative role. We provide a highly competitive compensation plan that includes a base, plus commission and bonus pay, along with the security of being a part of an award-winning team with industry-leading benefits! 

Our team members enjoy a positive work environment with opportunities for professional growth through training and advancement from within the organization. 

Salary Range: $16.50 - $18.00 per hour

Benefits

• Medical 
• Employer Paid Life Insurance 
• Accident, Cancer & Critical Illness Insurance 
• Voluntary Short- & Long-Term Disability Plan 
• Paid Vacations 
• Bonus Pay 

• Previous customer service experience preferred.
• Enthusiastic and high energy.
• A positive, professional image and an outgoing and friendly personality.
• Quality customer service skills.
• Excellent written and verbal communications skills, one-on-one, within a team and over the phone.
• Ability to overcome customer objections.
• Persistent, competitive and a good work ethic.

• Respond to internet and phone inquiries from customers with timeliness, accuracy, and professionalism. 
• Generate appointments. 
• Compile all necessary reports, forms, and other documentation on a timely basis. 
• Guide customers. 
• Assist customers with finding the insurance that meets their needs by using current needs and future needs.  
• Work with management to effectively sell and increase customer satisfaction.
• Enhance the sales process by providing information  
• Follow up with customers to ensure complete customer satisfaction with their experience.