The Office Manager will be the "right hand" person for the Agency Owner to manage staff, marketing, sales, and service operations

Energetic professional who doesn't mind wearing multiple hats. Experienced in handling a wide range of administrative and executive support related tasks and able to work independently with little or no supervision. Well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people.

Salary Range: $70,000.00 - $95,000.00 per year

Benefits

Paid Holidays

Base Salary with Commissions

Bonus Opportunities

Paid Time Off (PTO)

Team Building Activities

Hands On Training

Professional Work Environment

Awards, Accolades, Achievements! 

• Property & Casualty insurance license is required.
• Currently or Recently Employed in insurance industry.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Career minded vision.
• Great Customer Service Skills.
• Problem-Solving Capabilities.
• Display leadership competencies, including ability to delegate, engage, and inspire others.
• Strong work ethic and leadership skills.
• Ability to tactfully handle stressful and difficult situations.

• Meet new business production goals and objectives as established.
• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Complete Evidence of Insurance requests.
• Take premium payments from customers.
• Ask each customer for referrals and explain our referral program.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Return all phone messages promptly.
• Share training and education knowledge and expertise with team members.
• Provide exceptional customer service.
• Maintains inventory of office supplies and forms - places orders weekly.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Now is a great time to start a career with Farmers Insurance. Farmers is one of the most powerful brands in America, particularly in California where we're home based.