Welcome to Davis Insurance Inc, where we pride ourselves on providing exceptional customer service and tailored insurance solutions. Located in Leitchfield, Kentucky, our office is a welcoming environment where team spirit and customer satisfaction go hand in hand. We are seeking a dedicated Customer Service Representative to join our dynamic team and be part of our mission to exceed our clients' expectations at every turn.
As a Customer Service Representative, you will be the face of our company, responsible for helping clients understand their insurance options, processing policy changes, and addressing any inquiries they may have. Our team is collaborative and supportive, where your professional growth is nurtured, and your achievements are celebrated. This is an onsite position that offers a unique opportunity to engage directly with clients and to be part of a vibrant and friendly workplace culture.
If you are enthusiastic, driven, and ready to join a company that values its employees as much as its customers, Davis Insurance Inc is the place for you. Apply today and embark on a rewarding career journey with us!
Salary Range: $30,000.00 - $55,000.00 per year
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Career Growth Opportunities
Hands on Training
Retirement Plan
Flexible Schedule
Evenings Off
Education: High school diploma or equivalent required.
Experience: Prior experience in customer service or insurance sales is preferred.
Communication Skills: Excellent verbal and written communication skills with a positive and professional demeanor.
Customer-Focused: Strong ability to identify and address customer needs effectively.
Problem Solving: Capable of handling customer inquiries and issues with patience and efficiency.
Computer Skills: Proficiency in using standard office software and familiarity with CRM systems.
Availability: Willingness to work full-time on-site in Leitchfield, Kentucky.
Teamwork: Ability to collaborate well with colleagues to enhance customer satisfaction and service quality.
Customer Support: Provide excellent customer service by answering insurance-related inquiries and resolving issues promptly.
Policy Assistance: Assist clients with policy details, updates, and modifications, ensuring their insurance coverage meets their needs.
Claims Processing: Guide clients through the claims process, ensuring all necessary documentation is complete and submitted efficiently.
Relationship Management: Cultivate strong relationships with clients to foster trust and long-term client retention.
Product Knowledge: Maintain up-to-date knowledge of our insurance products and services to offer accurate information to clients.
Problem Solving: Address and resolve client issues with patience and a solution-oriented approach.
Phone: 270-259-8007