Welcome to Davis Insurance Inc, a leading provider of comprehensive insurance solutions in the heart of Leitchfield, Kentucky. We are currently seeking a dedicated Clerical Customer Service Representative to join our dynamic team. This onsite role offers an inviting work environment where each team member's contribution is valued and serves an integral part in our operations.

As a Clerical Customer Service Representative, you will be the face of our company, ensuring our clients receive unparalleled service. You will handle a variety of clerical tasks while providing exceptional support to our customers. Our team is committed to fostering a positive atmosphere where you can thrive professionally while making meaningful connections with our clients and fellow associates.

If you are driven, enjoy helping others, and are ready to become an essential part of our professional and friendly office team, apply today to be a part of Davis Insurance Inc, where your success and satisfaction are our top priorities.

Salary Range: $25,000.00 - $35,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Customer Service Skills: Outstanding communication and interpersonal abilities to effectively assist clients and resolve queries.

Organizational Skills: Strong attention to detail for managing multiple tasks and priorities.

Experience: Previous experience in a clerical or administrative role preferred.

Technical Skills: Proficient in using standard office software (e.g., Microsoft Office Suite) and databases.

Problem-Solving: Ability to address and resolve customer issues promptly and efficiently.

Adaptability: Capacity to handle a dynamic work environment and various client requests.

Team Player: Ability to collaborate effectively with colleagues and support team objectives.

Professionalism: Maintain a welcoming and positive attitude while interacting with customers and team members.

Customer Interaction: Attend to customer inquiries, either in person or over the phone, ensuring all queries are addressed promptly and amicably.

Data Entry: Accurately input customer data and transaction details into the company's database while maintaining confidentiality and data integrity.

Record Keeping: Maintain and organize an effective filing system for tracking and retrieving contracts, claims, and other essential documents.

Administrative Support: Provide general administrative support such as printing, copying, scanning, and distributing documents as needed.

Appointment Scheduling: Coordinate and schedule appointments and meetings for the management team or clients.

Complaint Resolution: Address customer complaints or re-direct them to the appropriate department for solution and follow-up on resolution progress.

About Us Finding an insurance policy is easier than ever. No matter what stage of life or size of your business, Davis Insurance is here to provide a customized insurance policy that fits your needs. The value of an independent agent Not every person is the same. Not every insurance company is the same either. Davis Insurance works with a variety of the best carriers to find you the best coverage at the best price. Building Relationships Everyone has different insurance needs. Call us today for a personalized business or individual assessment and find out how we can help protect your hard-won assets.