Join Davis Agency LLC, a leading Insurance provider based in Federal Way, Washington. At Davis Agency, we prioritize customer success and satisfaction above all, ensuring that each client receives the highest level of service and support.

As a Customer Success Champion, you will be at the forefront of our client interactions, providing knowledgeable assistance, responding to inquiries, and ensuring a seamless experience throughout their journey with our agency. Your role will be instrumental in building strong relationships with our clients and helping them achieve their goals.

We are seeking a dedicated individual who is passionate about customer service, thrives in a fast-paced environment, and values teamwork and collaboration. If you are looking to make a positive impact in a dynamic and supportive work environment, Davis Agency LLC is the place for you. *Bonus points if bilingual*

Salary Range: $16.28 - $20.00 per hour

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Hands on Training

Parental Leave

Career Growth Opportunities

Evenings Off

Sick time

Generous Paid Time Off Program (PTO)

Flexible Schedule

Paid Time Off (PTO)

• Experience: Previous experience in a client-facing role or customer service position is preferred.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and internal teams.
• Problem-Solving Abilities: Strong analytical skills and the capability to quickly identify and resolve client issues.
• Customer-Centric Mindset: A genuine passion for helping others and delivering exceptional service.
• Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
• Adaptability: Willingness to learn new skills and adapt to changes in processes and technology.
• Positive Attitude: A proactive and optimistic approach to problem-solving and client interactions.

• Client Engagement: Proactively engage with clients to understand their needs and provide solutions tailored to their requirements.
• Customer Support: Offer reliable and efficient support to customers to address any questions or concerns they may have.
• Issue Resolution: Handle customer issues and complaints with a positive attitude and a focus on finding satisfactory resolutions.
• Product Knowledge: Develop a deep understanding of our products and services to effectively assist customers in using them.

Are you looking for more than just a job? Welcome to the Davis Agency LLC, where we're all about people, passion, and making a difference. As an insurance agency owner based in Federal Way, Washington, I've built a team that's dedicated to integrity, community, and growth.

At the Davis Agency, we're not your typical insurance company. We're a tight-knit community where everyone matters. If you're passionate about helping others and making a real impact, you'll fit right in.

We believe in doing things the right way – always. That means putting our clients first, being honest and transparent, and treating everyone like family. If you're someone who values integrity and wants to be part of something bigger, we want to hear from you.

As part of our team, you'll have the opportunity to grow and develop your skills while making a difference in people's lives. Whether you're a seasoned professional or just starting out, there's a place for you here at the Davis Agency LL.

Join us and become part of a team that's not just in the business of insurance – we're in the business of building relationships and making a positive impact on our community. Apply now and let's make a difference together.

When you join us, you're not just getting a job; you're becoming part of something special. We're all about doing things the right way and taking care of our clients like they're family. That means we always put their needs first and make sure everything we do is honest. And guess what? That includes you too! When you join our team, you become part of our family too. We'll support you, help you grow, and make sure you feel like you belong. So if you're looking for a place where you can make a difference and be part of something bigger, then come join us. We can't wait to welcome you aboard!