Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Salary Range: $50,000.00 - $75,000.00 per year

Benefits

Base Salary with Commissions 

Bonus Opportunities

Mon-Fri Work Schedule

Career Development & Growth

Team Building Activities

Hands On Training

Professional Work Environment

• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Professional phone etiquette.
• Great Customer Service Skills.
• Problem-Solving Capabilities.
• Property & Casualty insurance license preferred but not required.
• Life & Health Insurance license preferred but not required.
• Strong work ethic and leadership skills.
• Minimum 1 year prior sales experience preferred.
• Knowledge of sales and marketing principles and strategies.
• No insurance experience required but must be willing to learn

• Develop insurance quotes, makes sales presentations, and closes sales.
• Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Return all phone messages promptly.
• Provide exceptional customer service.
• Be outstanding at relationship building.
• Maintain client relationships with follow up phone calls.
• Provide customers with additional information about new products and services.

David M. Pinheiro Insurance Agency Inc is a team of dedicated individuals that work hard to provide each customer the best service while educating them on insurance products that would benefit them the most. We are always looking for talented individuals who want to succeed in the insurance industry. If you are willing to learn and looking for a rewarding career opportunity, then we encourage you to apply today! Here are some ways Farmers contributes to your success: ¢ The choice of building or buying an agency ” plus financial support options ¢ More than 50 highly competitive insurance and financial services products ¢ Multiple opportunities to maximize your income, including quarterly bonuses, residual programs and performance rewards ¢ Ongoing training and support through the University of Farmers, one of the most awarded corporate training organizations in the world ¢ Corporate sponsorship of charities and non-profit programs in your community ¢ Veterans transition program and more.  If you're ready to learn more about the rewards of working as a Farmers agent, give me call. Let's discuss your experience, business goals and entrepreneurial options.