David Acevedo Insurance Agency
Bilingual Insurance Customer Service Representative
Job Overview
Our office is rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to fulfill a full-time position.
Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Salary Range: $45,000.00 - $65,000.00 per year
Benefits
Annual Base Salary + Bonus Opportunities
Paid Holidays
Weekly Bonus Competitions
Paid Time Off (PTO)
Weekends Off
Holidays Off
Career Development & Growth
Daily Hands on Training
Mentorship with Established Agent
Top Service Earners at our agency make $70k+Annually
Career Development & Growth
Tuition Reimbursement
Dental Insurance
Vision Insurance
Competitive Base and Commissions
Health Insurance
Requirements
- Fluent in English and Spanish
- A Property & Casualty license is preferred but will train good individual.
- Maintain an upbeat, positive and enthusiastic attitude daily
- Professional phone etiquette.
- Build and maintain qualified customer relationships
- Willingness to learn and be coachable
- Basic computer skills, proficient in Microsoft Word, Excel, and various windows application
Responsibilities
- Answer incoming phone calls.
- Maintain client relationships with follow up phone calls.
- Customer service and billing
- Initializing claim process
- Scheduling annual review of customer portfolios
- Cross selling current book of business
About Us
The Allstate Corporation is the largest publicly held personal lines property and casualty insurer in America. We are a premier Allstate Agency specializing in Auto, Home and Life insurance. We are looking to bring on someone who is driven to go above and beyond for our customers. Our sales team is full of dedicated and hardworking people and we would only bring on someone who can match and exceed our expectations.