Don’t wait, take the next step in your career today. Damita King-Farmers Insurance Agency in Mansfield, Texas, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in [INDUSTRY]? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. You’ll have the opportunity to grow your knowledge and you’ll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.

Salary Range: $32,000.00 - $60,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Casual Fridays

Weekly Bonus Opportunities

Paid Holidays

• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Excellent Communication/interpersonal skills.
• Must have ability to multi-task.
• Professional phone etiquette.
• Excellent Spelling and Grammar skills.
• Great Customer Service Skills.
• Problem-Solving Capabilities.
• A Property & Casualty insurance preferred.
• Strong work ethic and leadership skills.
• Strong communication skills, both oral and written.
• Be capable of handling customer rejection.

• Take premium payments from customers.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
• Work independently and as part of a team.
• Handle customer renewals.

Damita King-Farmers Insurance Agency is a dedicated and trusted partner in navigating your insurance needs. As a leading Farmers Insurance agency, we are committed to providing comprehensive and personalized insurance solutions to individuals, families, and businesses throughout Mansfield and the surrounding Texas communities. Our mission is to offer peace of mind by protecting what matters most, through reliable coverage and exceptional customer service.

We pride ourselves on fostering a professional yet warm and welcoming environment. At Damita King-Farmers Insurance Agency, you'll become part of a supportive team that values integrity, expertise, and a genuine desire to help our clients. We believe in building lasting relationships based on trust and understanding, ensuring each client receives guidance tailored to their unique circumstances. If you are seeking a fulfilling career where you can make a real difference in people's lives and contribute to a respected industry, explore the rewarding opportunities at Damita King-Farmers Insurance Agency and help us safeguard our community.

Welcome to Damita King-Farmers Insurance Agency, where we're not just selling insurance, we're building lasting relationships and providing essential peace of mind. As a leading Farmers Insurance agency in Mansfield, Texas, we pride ourselves on our dynamic approach to protecting what matters most to our clients – their families, their homes, and their futures.

We're a team that thrives on energy, expertise, and a genuine commitment to exceptional customer service. Our professional environment is one of collaboration, continuous learning, and a shared drive to be the best. At Damita King-Farmers, you'll find opportunities to grow your career, hone your skills, and make a real impact in your community.

Why choose us? Because we offer:

Join Damita King-Farmers Insurance Agency and be a part of a team that's safeguarding futures with passion and professionalism!