CrossCountry Mortgage
Loan Processor
Job Overview
CrossCountry Mortgage is the nation’s leading distributed retail mortgage lender, with more than 7,000 employees across 700+ branches serving clients in all 50 states. Our environment is collaborative, transparent, and driven by an entrepreneurial spirit. Team members are encouraged to take ownership of their roles while receiving strong support from leadership and cross-functional teams. We believe in creating opportunities for growth, maintaining open communication, and empowering employees to contribute to shared success. Employees value the strong team culture, the opportunity for career advancement, and the environment where their work makes a meaningful impact.
We’re seeking a Loan Processor who is detail-oriented and experienced in managing mortgage files. This role is responsible for reviewing and preparing loan applications to ensure an efficient process from submission through underwriting. You will work closely with borrowers, loan officers, and third parties to gather documentation, resolve issues, and keep loans on track. This is a hybrid remote role with a Monday-Friday schedule.
- Base salary of $60,000 to $70,000, based on experience
- Year-end total averages $80,000 with base salary + bonus opportunities
- Hybrid work environment
- Paid time off, paid holidays, and paid sick leave
- Health, dental, and vision insurance
- 401k plan
- Career growth opportunities
If you are an experienced loan processor who thrives in a fast-paced environment and wants to grow your career with a high-performing team, apply today!
Salary Range: $60,000.00 - $70,000.00 per year
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Work-Life Balance
Holidays Off
Paid Holidays
401k Plan
Equipment Provided
Office Snacks and Coffee
Paid Sick Leave
Requirements
- Prior loan processing experience
- Experience with Encompass or similar systems
- Strong attention to detail and accuracy
- Excellent communication and customer service skills (proper email etiquette is important)
- Knowledge of mortgage regulations and loan documents preferred
- Familiarity with investor guidelines
Responsibilities
- Review loan applications for completeness and accuracy
- Verify income, employment, credit, and asset information
- Communicate with clients and third parties
- Submit complete files to underwriting
- Track loan progress and follow up on conditions
- Resolve issues to keep loans moving efficiently