Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. 

Prior Farmers Experience is a Plus. Must have a P&C General Lines License.

Apply for the position today by completing the form and completing the assessment.

Base Salary of 36-45k based on experience plus an average commission of 20-30k annually.

Salary Range: $45,000.00 - $70,000.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Health Insurance

Life Insurance

Hands on Training

Career Growth Opportunities

Evenings Off

Mon-Fri Schedule

• Must be P&C licensed
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Great Customer Service Skills.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.
• Bilingual Spanish speaker is a Plus.

• Process customer policy change requests.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Schedule appointments for sales staff to meet prospective customers.
• Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.