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Craig Davis-Farmers Insurance Agency

Customer Service & Sales Representative


Job Overview

If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our TEMECULA FARMERS insurance agency today! Our reputable insurance agency is looking for an exceptional insurance customer service representative to join our team. At Craig Davis Family Insurance Agency we pride ourselves on our outstanding insurance products and customer service.

Salary Range: $18.00 - $22.00 per hour

Benefits


Hourly Pay with Commissions

Vacation Pay 

Bonus Opportunities

Paid Time Off (PTO)

Weekends Off

Holidays Off

Paid Volunteer Days

Team Building Activities

Hands On Training

Performance Bonuses

Requirements
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • A Property & Casualty license is preferred but will train good individual.
  • Must be highly self-motivated.
  • Professional phone etiquette.
  • Career minded vision.
  • Excellent Spelling and Grammar skills.
  • Great Customer Service Skills.
  • Problem-Solving Capabilities.
  • Works well with other employees and is a team player with a positive attitude.
  • Driven and goal-oriented individual.
  • Bilingual, fluent in both English and Spanish is beneficial.
Responsibilities
  • Meet new business production goals and objectives as established.
  • Develop insurance quotes, makes sales presentations, and closes sales.
  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Ask each customer for referrals and explain our referral program.
  • Thoroughly understand and follow all underwriting, rating and compliance requirements.
  • Prospecting and generating new business through leads & referral sources.
  • Provide exceptional customer service.
  • Be outstanding at relationship building.
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
  • Presents and explains insurance policy options based upon prospective client needs and their personal goals.
  • Stay up-to-date on industry market trends and best practices
  • Educate clients on the insurance policies that best suit their needs

Remote Type: No
Job Type: Full-Time
Job Category: Customer Service Representative
Company Location: 27645 JEFFERSON AVE STE 113 TEMECULA, CA 92590
Job Ad Location: TEMECULA, CA, 92590, USA

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