At Laura Brugger Country Insurance & Financial, we take pride in delivering exceptional service backed by nearly a century of strength, performance, and client trust. With recognition from Forbes and a place on Ward’s 50 list of top-performing life companies, COUNTRY Financial offers an unmatched foundation for success. Our agency, led by a multi-award-winning financial representative with 18 years of service, is rooted in professionalism and continuous improvement. We believe in treating our team like trusted partners, not just employees. We foster an atmosphere of mutual respect and open communication. Here, your ideas matter, your contributions are recognized, and your growth is supported every step of the way.

We’re hiring a full-time Insurance Customer Service Representative to support our agency’s daily operations and deliver excellent client service. This role is ideal for someone who is organized, personable, and eager to build a long-term career in a professional setting. You’ll be the first point of contact for our clients and a key player in helping us meet their needs with accuracy and care.

• $16 to $18 per hour, based on experience
• Monday through Friday schedule. No evenings or weekends
• Hands-on training with the potential to advance into a licensed production role
• Team-centered, respectful, and growth-oriented work environment

If you enjoy helping others and thrive in a professional office setting, we encourage you to apply today!

Salary Range: $16.00 - $18.00 per hour

Benefits

Hourly Base Salary Based on Experience

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Weekends Off

• Prior customer service or administrative experience
• Strong verbal and nonverbal communication skills
• Pleasant, professional demeanor with a client-first mindset
• Ability to stay organized while switching between tasks
• Proficiency with Microsoft Office tools

• Answer incoming phone calls and direct conversations professionally
• Record and process client transactions accurately
• Manage the Financial Representative’s calendar and scheduling needs
• Communicate billing updates, payment reminders, and other key information to clients
• Provide friendly, prompt service that reflects our agency’s high standards