Process policies, endorsements, cancellations, and audits as assigned.  Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. 

Salary Range: $48,000.00 - $50,000.00 per year

Benefits

Annual Base Salary + Commission

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Paid Time Off (PTO)

·1-2 years experience in an insurance agency commercial lines department preferred

 Bachelor's degree in business or equivalent education and/or experience preferred

 Firm working knowledge of commercial property & casualty coverages and services

P&C insurance license must be obtained

Ability to work with computer technology with little instruction

Proficient in Microsoft Office software

Organizational and time management skills to prioritize heavy workloads to meet time-sensitive deadlines.

Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Check to ensure that appropriate changes were made to resolve customers' problems.

Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

Determine charges for services requested, collect deposits or payments, or arrange for billing.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.  Participate in office meetings as directed by the manager

Working with Computers — Using computers and computer systems.

Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. Process endorsements and audits 

Conrade Insurance Group is a family-owned business founded in Newton, Kansas in 2006. With over 50 employees across our Newton and Wichita offices, we're proud to serve a wide range of industries, including healthcare, public entities/education, construction, and manufacturing. In fact, we insure more hospitals and school districts than any other agency in the state!

We're passionate about our community and actively involved in making a positive impact. As independent insurance agents, we work with a variety of insurance companies to find the tailored coverage solutions that meet the unique needs of our clients, whether they're businesses or individuals.

Conrade thrives on integrity, loyalty, and hard work. These values shape our team, client relationships, and community involvement. With a competitive benefits plan, opportunities for professional growth, and a supportive group of colleagues, Conrade is the perfect place to turn a job into a passion.

Join our growing team and build a rewarding career!