Clinton Buffington Farmers Insurance
Licensed Sales Professional
Job Overview
Are you looking to grow? So are we! The Buffington Agency with Farmers Insurance in SPRINGFIELD, Ohio, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Sales Agent . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!
We are not a MLM, we offer a base pay with unlimited income potential.
Salary Range: $35,000.00 - $100,000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Work from Home
Career Growth Opportunities
Hands on Training
Mon-Fri Schedule
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Excellent Communication/interpersonal skills.
Confident, self-starter who works well independently.
Must have ability to multi-task.
Prior Sales Experience.
Must be awesome at opening doors and getting appointments from a cold start.
Must be highly self-motivated.
Professional phone etiquette.
Career minded vision.
Great Customer Service Skills.
Minimum 3-5 years prior sales experience is preferred.
Driven and goal-oriented individual.
Be capable of handling customer rejection.
No insurance experience required but must be willing to learn
Enthusiasm, optimism, and a willingness to see the good in every situation.
Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.
Responsibilities
Meet new business production goals and objectives as established.
Develop insurance quotes, make sales presentations, and close sales.
Process customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers and follow-up.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Ask each customer for referrals and explain our referral program.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Share training and education knowledge and expertise with team members.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Maintain knowledge of new products and services.
Prospecting and generating new businessthrough leads & referral sources.
Generating insurance quotes.
Provide exceptional customer service and support.
Be outstanding at relationship building.
Develop and maintain client relationships.
Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies.
Cold call, direct email and perform other lead generation activities.
Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
Informs customers of promotions and new or upgraded products using prepared scripts.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Maintains phone time or sales quotas as determined by management.
Schedule appointments for sales staff to meet prospective customers.
Contact businesses and private individuals by telephone to promote products, services and/or referral programs.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Grow sales revenue by utilizing phone, email and potential client lists.
Provides on-going support to insurance clients as needed.
Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.
Presents and explains insurance policy options based upon prospective client needs and their personalgoals.
Provide customers with additional information about new products and services.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Work independently and as part of a team.
Attend industry events to network and build relationships.
Participate in regular team meetings and brainstorming sessions.
Attend training and continuing education courses.