Are you passionate about providing exceptional customer service, eager to grow in your career, and ready to work in a supportive, dynamic environment? If you’re looking for a place where your skills will be valued and your hard work will pay off, we want to meet you! As one of the premier Farmers Insurance Agencies in the country, we offer exciting career opportunities and room for professional development. We're currently hiring for the following positions:

• Personal Lines Customer Service & Sales Team
• Personal Lines Sales/Producer

We are an established Farmers Insurance Agency. Our office is has been steadily growing over the past 25 years.   We are currently seeking to fulfill a full-time & part time positions. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance.

 

Salary Range: $22.00 - $24.00 per hour

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

• A genuine willingness to learn, with a resourceful and coachable attitude.
• Enthusiastic, positive, and eager to make an impact.
• Ability to build relationships and create opportunities from scratch.
• Self-motivated with a strong sense of urgency and an eye for detail.
• Exceptional communication and interpersonal skills.
• Ability to work independently and as part of a team.
• No prior insurance experience? No problem! We offer on-the-job training to help you succeed.
• A Property & Casualty license is preferred, but we’ll train the right candidate.
• Bonus Points: Bilingual (Spanish/English) is a plus.
• Ability to pass Background Check for Farmers Insurance Access. No prior felonies, insurance license disciplinary action, or misdemeanors related to moral character.

Bilingual, fluent in both English and Spanish is beneficial.

• Meet or exceed new business production goals.
• Prospect for new clients via phone, networking, and other lead sources.
• Develop and present insurance quotes, close sales, and maintain client relationships.
• Process customer policy changes and claims with accuracy.
• Handle incoming customer inquiries and provide timely solutions.
• Cross-sell additional financial products and services.
• Keep client information up to date and document interactions in our system (e.g., eAgent).
• Provide excellent customer service through relationship building and regular follow-up.
• Maintain knowledge of underwriting, rating, and compliance requirements.

Cisneros Insurance Agency Inc has locations in the city of Riverside and San Bernardino, CA. We have been helping insurance consumers in the Inland Empire Since 1997. We offer most types of insurance an insurance policies an individual or business could need. Our office is a member of the prestigious Presidents Council Group for Farmers Insurance, a designation enjoyed by less than 1% of Farmers Agencies Nationwide. We are an established business within an essential employee category.  Our team continues to work at normal hours despite the Covid-19 pandemic.