Join Estrella, a reputable name in the insurance industry, located in the vibrant community of Miramar, Florida. We are on the lookout for a dynamic Bilingual Customer Service Representative who is passionate about building relationships and delivering excellent customer service. This is a fantastic opportunity for individuals who thrive in a fast-paced environment and who are eager to make a real difference in the lives of our clients. As an integral part of our team, you will engage with our diverse client base, helping them with payments, answering insurance questions regarding their policies and submitting endorsements. Your bilingual skills will be invaluable in ensuring all clients feel understood and valued. If you are committed to excellence and are excited to join a supportive team that fosters both personal and professional growth, we would love to hear from you. Apply today to be a part of Chuck Melnik's positive and inviting work culture!

Salary Range: $40,000.00 - $75,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Career Growth Opportunities

Bonus Opportunities

Team Building Events

Uncapped Earnings Potential

Training and Licensing Provided

Annual Performance Reviews

Appreciation Lunches

Experience: Proven experience in insurance sales or a related field is advantageous.

Language Skills: Bilingual proficiency in English and Spanish is essential.

Communication Skills: Strong verbal and written communication abilities.

Customer-Focused: A strong commitment to meeting and exceeding client needs.

Problem-Solving: Ability to identify and offer effective solutions to client issues.

Sales Acumen: Demonstrated ability to meet sales targets and quotas.

Local Knowledge: Familiarity with the local community and its unique requirements.

Client Engagement: Connect with a diverse clientele, utilizing bilingual skills to provide exceptional service. Process payments for customers, submit endorsements and answer questions regarding their policies.

Relationship Building: Foster strong, lasting relationships with clients to ensure satisfaction and loyalty.

Sales Growth: Drive business growth by cross-selling additional services that meet client needs.

Continuous Improvement: Stay updated on industry trends and product offerings to enhance client service.

As a pilot in the Air Force for 25 years, I had the opportunity to fly all around the world. After visiting every continent, I'm proud to call Omaha my home. The friendliness and support of our community is what makes this a perfect place to raise a family, and I couldn't imagine living anywhere else. We help people with their home insurance, auto insurance, renters insurance & more. Our service-oriented insurance agency is owned & operated by my family & customers tell us we make them feel like family.