Welcome to Christian Brothers Automotive in Alafaya (East Orlando), where we're more than just a repair shop – we're a team dedicated to serving our community with integrity and genuine care. Located conveniently on Alafaya, we believe in creating a positive and inviting atmosphere for both our customers and our team members. We're looking for a Service Advisor / Writer who shares our passion for exceptional customer service and automotive excellence. Imagine a role where you're the friendly face and trusted voice connecting our neighbors with top-notch vehicle care. You'll be instrumental in ensuring our customers feel heard, understood, and well-cared for, transforming potential car troubles into positive experiences. We pride ourselves on a culture of respect, teamwork, and a commitment to doing things the right way, every time. If you're ready to join a team that values your contributions, offers great pay, and actually gives you your weekends back, we can't wait to connect with you!

Benefits

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

• Previous experience as an Automotive Service Advisor or Writer is strongly preferred.
• Proficiency in automotive diagnostics and repair terminology.
• Excellent communication and interpersonal skills, with a friendly and helpful demeanor.
• Strong organizational and time-management abilities.
• Ability to manage multiple customer requests and vehicle statuses simultaneously.
• Familiarity with automotive shop management software.
• A genuine passion for customer service and building lasting relationships.

• Greet customers warmly upon arrival, understand their vehicle's needs, and create accurate service orders.
• Effectively communicate vehicle issues, recommended services, and associated costs to customers in a clear and understandable manner.
• Build trust and rapport with customers by providing honest assessments and recommendations.
• Schedule service appointments and manage the flow of vehicles through the service department.
• Coordinate with automotive technicians to ensure efficient and high-quality repair work.
• Follow up with customers after service to ensure satisfaction and address any concerns.
• Maintain a clean and organized service desk area.

Christian Brothers Automotive - Ocoee is more than just an auto repair shop; we are a sanctuary of trust and integrity in the automotive industry. Centered on faith-driven principles and an unwavering commitment to exceptional service, our mission is to redefine the car care experience by treating every guest as family and every vehicle with the utmost respect and expertise. We believe in honesty, transparency, and providing genuine peace of mind to our community.

Our culture at Christian Brothers Automotive - Ocoee is one of warmth, encouragement, and mutual respect. We foster a welcoming environment where individuals are empowered to grow both personally and professionally. Teamwork, compassion, and a dedication to going the extra mile are the cornerstones of our daily operations. If you are seeking a fulfilling career where your skills are valued, your character is cherished, and your work makes a positive impact on people's lives, we invite you to explore opportunities with us and become part of a team that truly cares.

Christian Brothers Automotive - Ocoee is more than just an auto repair shop; we're a team dedicated to providing exceptional service with integrity and unparalleled customer care. We believe in treating every customer and employee like family, fostering an environment where honesty, respect, and high-quality workmanship are paramount.

Our energetic and professional team is fueled by a passion for automotive excellence and a commitment to building lasting relationships within our community. We strive to be the most trusted name in automotive service, offering reliable repairs and transparent communication every step of the way.

Why choose Christian Brothers Automotive - Ocoee?: