Are you ready to be part of a team that truly cares about its customers and its people? At Christian Brothers Automotive - Alafaya, located in East Orlando, Florida, we’re not just fixing cars; we're building relationships and making a difference. We believe in treating everyone with respect, from our valued customers to every single team member. Imagine a workplace where you’re encouraged to grow, where your contributions are genuinely appreciated, and where you get to have your weekends completely free! We're looking for a stellar Automotive Service Advisor / Writer to join our friendly crew. You’ll be the welcoming face and knowledgeable voice for our customers, making their service experience as pleasant and stress-free as possible. If you have a knack for understanding vehicle needs and a passion for providing outstanding service, come see what makes us different. We offer a fantastic opportunity to grow your career while working in a positive and supportive environment.

Salary Range: $60,000.00 - $90,000.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Mon-Fri Schedule

Retirement Plan

Career Growth Opportunities

• Proven experience as an Automotive Service Advisor or Writer.
• Exceptional customer service and communication skills.
• Ability to effectively diagnose and explain vehicle issues to customers.
• Proficiency with automotive repair software and systems.
• Strong organizational and multitasking abilities.
• A positive attitude and a desire to build lasting customer relationships.
• Valid Driver's License.

• Greet customers warmly and ensure a smooth check-in process for their vehicles.
• Listen attentively to customer concerns and accurately translate them into service orders.
• Clearly communicate vehicle diagnoses and recommended repairs to customers in an understandable way.
• Provide accurate estimates for services and parts, and obtain customer approval.
• Maintain open lines of communication with customers regarding the status of their vehicle repairs.
• Build rapport and trust with customers, fostering loyalty and repeat business.
• Collaborate effectively with the service team to ensure efficient workflow and quality repairs.

Christian Brothers Automotive - Ocoee is more than just an auto repair shop; we are a sanctuary of trust and integrity in the automotive industry. Centered on faith-driven principles and an unwavering commitment to exceptional service, our mission is to redefine the car care experience by treating every guest as family and every vehicle with the utmost respect and expertise. We believe in honesty, transparency, and providing genuine peace of mind to our community.

Our culture at Christian Brothers Automotive - Ocoee is one of warmth, encouragement, and mutual respect. We foster a welcoming environment where individuals are empowered to grow both personally and professionally. Teamwork, compassion, and a dedication to going the extra mile are the cornerstones of our daily operations. If you are seeking a fulfilling career where your skills are valued, your character is cherished, and your work makes a positive impact on people's lives, we invite you to explore opportunities with us and become part of a team that truly cares.

Christian Brothers Automotive - Ocoee is more than just an auto repair shop; we're a team dedicated to providing exceptional service with integrity and unparalleled customer care. We believe in treating every customer and employee like family, fostering an environment where honesty, respect, and high-quality workmanship are paramount.

Our energetic and professional team is fueled by a passion for automotive excellence and a commitment to building lasting relationships within our community. We strive to be the most trusted name in automotive service, offering reliable repairs and transparent communication every step of the way.

Why choose Christian Brothers Automotive - Ocoee?: