Join a growing insurance agency in Paramus, NJ, where you’ll play a key role in servicing and retaining clients while contributing to sales growth. We are seeking a Licensed Customer Service Representative (P&C) with personal lines experience who thrives in a client-focused environment and is motivated to deliver exceptional service and results.

Compensation

• Base salary of $55,000
• Retention commission: $2,000 – $10,000+
• New business commission: $4,000 – $10,000+

Location & Schedule

• On-site role based in Paramus, NJ
• Standard business hours

Why Join Us?

• Be part of a rapidly growing organization in the insurance industry
• Opportunity to expand your skills in both service and sales
• Collaborative and supportive team environment
• Direct impact on client satisfaction, retention, and agency success

Salary Range: $55,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Gym Reimbursement

Employee Referral Bonus

• Active New Jersey Property & Casualty License
• Minimum 1 year of personal lines insurance experience
• Experience servicing home and auto policies
• Bilingual in English and Spanish (required)
• Strong customer service and relationship-building skills
• Ability to multitask and work in a fast-paced environment
• Strong attention to detail and organizational skills

• Service and maintain existing homeowners and auto insurance policies
• Assist clients with policy changes, renewals, billing inquiries, and coverage questions
• Provide outstanding customer service to support client retention
• Identify opportunities to cross-sell and sell new home and auto policies
• Work directly with carriers to ensure efficient policy servicing and issue resolution
• Build and maintain strong client relationships through consistent communication
• Support retention efforts and contribute to overall agency growth

Choice Financial Group was founded in 2020 with a clear vision: to connect a network of dedicated agencies and brokers to better serve our clients with enhanced resources.

Guided by visionary leadership, Bob Hilb and Shawn McArdle's executive team brings experience and expertise that have guided our expansion across the US with 24 acquisitions, 43 locations, and over 50,000 clients. We continue to flourish from our aggressive M&A plan and strategic, organic growth.

At Choice Financial Group, we believe in unity and partnership. Through strategic alliances, we bring additional resources to clients and set new, elevated standards of excellence.

Supported by Northlane Capital Partners, we continue to pioneer innovation driven by a shared vision of success. As we look to the future, our dedication to excellence remains unwavering, ensuring we continue to empower our employees and clients in the insurance arena. We’re just getting started.