Join a company that is committed to making a difference in people’s lives every day. Chisholm Insurance, Inc. in Poulsbo, Washington, is looking for a detail-oriented, professional, and friendly individual to join our team as a Full-Time Receptionist. You will be the first point of contact with our customers for our busy office. We pride ourselves on our excellent customer service, and we know that with your positive attitude and welcoming demeanor, you may be the perfect fit for this role. Each day you will be responsible for answering multiple phone lines, providing customer service, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as needed. If you are trustworthy, reliable, and adaptable, please apply today!
Salary Range: $34,000.00 - $36,000.00 per year
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Excellent Communication/interpersonal skills.
Must have ability to multi-task.
Professional phone etiquette.
Excellent Spelling and Grammar skills.
Great Customer Service Skills.
Problem-Solving Capabilities.
Bilingual, fluent in both English and Spanish is beneficial.
Process customer policy change requests.
Complete Evidence of Insurance requests.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Provide exceptional customer service and support.
Schedule appointments for sales staff to meet prospective customers.
Phone: 360-697-2446