Join the welcoming team at Chase Clarke Stewart & Fontana Insurance Agency, a well-established name in the insurance industry located in the heart of Holyoke, Massachusetts. As our friendly and proactive Front Desk Coordinator, you will be the cordial face and voice of our firm, playing an indispensable role in ensuring a seamless and positive client experience. You will greet visitors with a warm smile, manage the front desk efficiently, and be an essential part of our professional support staff. If you thrive in a lively office environment and enjoy engaging with clients and team members alike, this is the perfect opportunity for you to develop your career in a positive and inviting atmosphere. We pride ourselves on our commitment to our clients and our supportive team culture. Step into a role where your enthusiasm and effectiveness make a real difference. Apply now to be part of our friendly team!

Benefits

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Experience: Previous experience in a receptionist or customer service role is preferred.

Communication Skills: Excellent verbal and written communication skills.

Organizational Skills: Strong ability to multitask and prioritize tasks effectively.

Technology: Proficiency in using office software such as Microsoft Office Suite and telephone systems.

Customer-Oriented: Display a courteous and professional demeanor at all times.

Problem Solving: Ability to handle unexpected situations calmly and efficiently.

Educational Background: A high school diploma or equivalent is required.

Flexibility: Open to adapting to new tasks as needed and maintaining a positive attitude.

Greeting and Welcoming: Serve as the first point of contact for clients and visitors, offering a warm and professional welcome.

Communication: Handle incoming calls, emails, and correspondence, directing them to the appropriate person or department.

Support: Provide administrative assistance to the team, ensuring day-to-day activities run smoothly.

Data Entry: Accurately input and update client and company information in our database, ensuring all records are current and correct.

Chase Clarke Stewart & Fontana Insurance Agency is a team of dedicated individuals that work hard to provide each customer the best service while educating them on insurance products that would benefit them the most. We are always looking for talented individuals who want to succeed in the insurance industry. If you are willing to learn and looking for a rewarding career opportunity, then we encourage you to apply today