Charla Brotherton Insurance Agency

Insurance Customer Service Representative


Job Overview

Our agency is a boutique agency located in the up and coming River District. Minutes to downtown, culture district, and Naval Air Station Joint Reserve Base. As a customer service Representative, working with current customers providing them with excellent customer service will be your #1 focus. A strong background in social media and knowledge of available technology solutions is desired. Prior personal or commercial insurance experience will be a plus. This position is a support position to our personal and commercial sales team.

Our agency has achieved several awards including MDRT, Toppers Club(Multiple Years) and Championship (Multiple Years).

Base Salary from $35,000-$50,000 based on experience.

Salary Range: $35,000.00 - $50,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Career Growth Opportunities

Evenings Off

Requirements
  • Desire to work with our team to reach monthly goals
  • Passionate about helping customers with there insurance needs.
  • Proactive in problem solving
  • Pride in getting work done accurately and timely
  • Property and Casualty license (must be able to obtain) we will cover licensing cost
Responsibilities
  • Daily work flow will include:
  • Assist customers by phone, email, text and in person as needed
  • Service home and auto policies for existing clientele
  • Identifying cross sale opportunities and communicating those opportunities to the sale team
  • Contact existing clientele for policy reviews as needed
  • Prepare data as needed for commercial renewal business and new commercial leads

Remote Type: No
Job Type: Full-Time, Part-Time
Job Category: Customer Service Representative
Company Location: 101 Nursery Lane, Ste 236 Fort Worth, TX 76114
Job Ad Location: Fort Worth, TX 76114, US

About Us

Farmers Insurance and Financial Services Agency

Apply Here


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