We are a growing insurance agency seeking a Bilingual Customer Service Representative to support our daily operations and provide excellent service to our clients. This role focuses on customer support, policy servicing, and call handling — no sales license required.

The ideal candidate is organized, dependable, comfortable on the phone, and enjoys helping people.

Salary Range: $35,000.00 - $45,000.00 per year

Benefits

Annual Base Salary Based on Experience

Hands on Training

Career Growth Opportunities

Paid Time Off (PTO)

Life Insurance

Health Insurance

Retirement Plan

• ️ Bilingual in English & Spanish (required)
• 
  
• ️ Strong communication and customer service skills
• 
  
• ️ Comfortable using computers, phones, and basic office systems
• 
  
• ️ Organized, detail-oriented, and reliable
• 
  
• ️ Ability to multitask in a fast-paced office environment
• 
  
• No insurance license required
• Training provided

• Process policy changes, updates, and service requests

• Open, organize, and route incoming mail and documents

• Support customer retention through follow-ups and service assistance

• ️ Route quote and sales inquiries to licensed insurance producers

Chantal - Farmers Insurance Agency is a dynamic, award-winning Farmers® agency dedicated to empowering clients with tailored insurance solutions. Led by a Presidents Council agent, we offer comprehensive auto, home, business, and life coverage. Join our professional, energetic team committed to exceptional service and fostering a supportive environment for your career growth.