***Must have an active Property & Casualty license to be considered***

Established 23 years ago, Davis Financial & Insurance Group, located in Louisville, CO, stands as one of the largest agencies in Colorado. Rooted in a culture of hard work, integrity, and fun, we pride ourselves on being a family-oriented team that celebrates success and fosters camaraderie. From axe throwing and Top Golf to holiday parties and volunteering with local non-profits, we believe in giving back to our community while ensuring a stable and supportive work environment.

We’re seeking an experience licensed Insurance Customer Service Representative to join our in-office team. This position gives you the chance to work closely with our clients while helping deliver outstanding service through cross-selling and up-selling. Our workplace is built on teamwork and positivity, making it a place where people feel supported and motivated to grow. As part of our customer service team, you’ll be the friendly face of our company; answering questions, handling requests, and building meaningful client relationships.

Base salary of $40,000 - $55,000 based on experience with additional bonus and commission opportunities ranging from $5,000 to $15,000

If you are passionate about customer service and ready to make a meaningful impact, we invite you to apply today and join our friendly and supportive team at Davis Financial & Insurance Group.

Salary Range: $40,000.00 - $55,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Career Growth Opportunities

Retirement Plan

Evenings Off

Holidays Off

Paid Holidays

Professional Development

Advancement Opportunities

Mentorship

Professional Work Environment

Team Building Activities

Equipment Provided

Paid Sick Leave

Personal Workspace

Simple IRA w/ Company Match

Monday-Friday Work Schedule 8:30am-5pm

• An Active Property and Casualty license is required
• At least a year of prior property & Casualty insurance experience is preferred
• Strong active listening skills and excellent communication abilities.
• Capability to handle sensitive and confidential information responsibly.
• A keen eye for detail to ensure accurate data entry and record maintenance.
• Adept at using computer software, including CRM systems and Microsoft Office Suite with 40 wpm typing speeds
• Problem-solving skills with the ability to adapt and manage multiple tasks effectively.
• Customer-focused and enthusiastic about delivering positive client experiences.

• Policyholder Assistance: Provide prompt and attentive assistance to policyholders, ensuring their inquiries are addressed with clarity and efficiency.
• Issue Resolution: Manage and resolve customer issues and concerns, ensuring high satisfaction and loyalty to Davis Financial & Insurance Group.
• Document Management: Accurately document customer interactions and transactions, maintaining precise records in our system.
• Product Knowledge: Stay informed about the company's insurance offerings to provide accurate information and solutions to customers.
• Communication: Participate in continuous communication within the team to share insights and improve customer engagement strategies.
• Customer Retention: Work proactively on strategies to retain existing customers through personalized attention and exceptional service.

Davis Financial and Insurance Group is a premier Allstate agency serving in Boulder County, Colorado. We have 2 locations (Longmont and Louisville). We have a dedicated high performing team. We work incredibly hard to ensure our clients are Completely Satisfied! We only hire the best and most dedicated employees to our team with high work ethic and integrity.

Join a dynamic leader in insurance! Davis Financial & Insurance Group offers a fast-paced, professional environment where innovation thrives and client success is paramount. Be part of a team that's shaping the future of protection – your impact, amplified.