The service advisor schedules appointments, checks in vehicles performing a complete walk around with each customer, delegates work to technicians and follows up with customers. 

Advisors are responsible to work with technicians and the parts department to quote and schedule vehicle repairs.  

Advisors review technician notes, time flags and parts added to repairs to make sure everything is accurate.  

The service advisor is the point of contact to customers regarding the status of vehicle, appointments and to advise when parts are in for special order repairs.  

our goal is 100% customer satisfaction.  

Salary Range: $35,000.00 - $60,000.00 per year

Benefits

Benefits:

PRIDE in your Career Choice, Plus:

*Health, Dental, Vision, and 401K plan with a certain percentage that a company will match.

*Automatically given 10k in Life Insurance policy paid by the company.

*You can purchase more if you like, but the first 10k is on us.

Additional Benefits:

Newly hired staff can purchase additional short/long term disability coverage through Aflac. They also provide other coverage if employee is interested.

Review the Castilone CDJR Website and look at customer reviews:

https://www.castilonechryslerdodgejeep.net/utm_source=gmb&utm_medium=organic&utm_campaign=gmb_website_url

Must be able to meet requirements of position.  

• A clean valid state drivers license must be supplied upon hire.  This must be maintained during employment.  
• Advisors are required to walk around each vehicle with a tablet device, check in customers while present to confirm and update any contact information on every visit.  
• All daily, weekly, monthly and annual training requirements from the manufacturer or other required vendors must be maintained and up to date at all times.  
• Must be able to work assigned schedule which includes nights and weekends (as set by management).  
• Great communication skills written and verbal are required. 

Castilone Chrysler Dodge Jeep Ram is located in the center of the city at 306 W Main St Batavia NY 14020.  We are one of the Areas prominent Chrysler, Dodge, Jeep, RAM and used vehicle dealers.