Carlos Cruz-Farmers Insurance Agency
Bilingual Customer Service
Job Overview
Join a team that cares about our customers and you! Carlos Cruz-Farmers Insurance Agency in SAN ANTONIO, Texas, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
Salary Range: $380,000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Vision Insurance
Dental Insurance
Health Insurance
Mon-Fri Schedule
Career Growth Opportunities
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Be a fantastic presenter.
Must have ability to multi-task.
Must be highly self-motivated.
Professional phone etiquette.
Responsibilities
Process customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Take premium payments from customers.
Treat each customer contact as a cross and up-sell opportunity including financial products.