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Carl Miller Farmers Insurance

Customer Service Representative


Job Overview

Put your skills to better use. Carl Miller Farmers Insurance in Jackson, Michigan, is looking for an individual with experience in the Insurance industry to join our team as a Full-Time Account Manager. You will be responsible for managing customer relationships. Your ability to build rapport will be necessary as you work closely with your customers to understand their business and personal needs to offer valuable options. You will also be responsible for following up with customers to help ensure satisfaction. If you have proven experience as an account manager, we want to hear from you. Apply today!

Salary Range: $18.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Excellent Communication/interpersonal skills.

Must have ability to multi-task.

Professional phone etiquette.

Follow through and exceed current and prospective client expectations.

Excellent Spelling and Grammar skills.

Exceptional Business Writing and Editing Skills.

Great Customer Service Skills.

Responsibilities

Process customer policy change requests.

Secure all Trailing Documents from customers.

Handle all incoming claim calls from customers and follow-up.

Complete Evidence of Insurance requests.

Document each customer contact in eAgent.

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Take premium payments from customers.

Verify phone numbers, addresses and email addresses with each customer contact and update customer information.

Return all phone messages promptly.


Remote Type: No
Job Type: Full-Time
Job Category: Customer Service Representative
Location: Jackson,MI,49201,US

About Us

Our dedicated team strives everyday to provide our clients with the best products and services. Here at Carl Miller Farmers Insurance, we take our job seriously and tailor our clients policies to fit their needs. Join our team and apply today!

Why Join Us

Discover why Carl Miller Farmers Insurance stands out in the insurance industry. We blend energy with professionalism, creating a dynamic work environment. Join our team to be part of a leading insurance provider that values innovation and growth.

Apply Here


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Contact Us

Phone: 269-753-4449