Weve been serving Californias nonprofit community for over 40 years with tailored insurance solutions and a heart for mission-driven work.

When you join CNIS, you become part of a team that values integrity, growth, and people-not just policies.

This is your opportunity to combine technical expertise with meaningful impact. Help us protect the organizations that protect our communities. At CalNonprofits Insurance Services (CNIS), we proudly serve Californias nonprofit community with integrity, compassion, and deep expertise. As our dedicated Claims Manager in our Property & Casualty Department, you will guide clients through some of their most critical moments- offering clarity, advocacy, and confidence when it's needed most.

This is more than a technical role; its a client-facing position rooted in service and strategy. You will be the steady presence that helps nonprofit organizations navigate the claims process with professionalism, transparency, and efficiency

Salary Range: $70,000.00 - $80,000.00 per year

Benefits

Annual Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

• 3-5+ years of commercial property & casualty claims experience
• Ability to interpret insurance coverage forms, follow carrier practices and reporting requirements
• Proficiency with agency management systems (Applied Epic preferred)
• Strong written and verbal communication skills
• Ability to build rapport, establish integrity and develop strong relationships with carriers and clients
• Ability to balance advocacy with professional boundaries and business needs

Key Responsibilities

• Serve as the primary claims consultant for commercial P&C accounts
• Respond to all claims-related inquiries within 24 hours
• Determine appropriate carriers to be notified and what steps follow- either independently or in collaboration with the team
• Facilitate first notice of loss or empower clients with guidance for direct reporting
• Use our agency management system (Applied Epic) to:
• Maintain real-time claim status
• Set and track tasks to manage claim progress
• Collaborate with Account Managers and Producers to:
• Communicate risks
• Expose coverage gaps
• Address potential impact on upcoming renewals
• Provide loss-run reports as needed
• Report coverage omissions and anomalies to internal teams
• Create claims kit templates to educate clients and streamline compliance
• Assist with experience modification factor estimates and analysis
• Perform other related duties as assigned

You Will Thrive in This Role If You Are:

• Calm under pressure and emotionally intelligent
• Diplomatic and persuasive, with a service-first mindset
• Organized, curious, and able to manage multiple moving parts
• A confident communicator especially when delivering difficult updates
• Passionate about being of service to mission-driven organizations

Nonprofit Owned. Nonprofit Serving. Founded in 1984 as a subsidiary of the California Association of Nonprofits (CalNonprofits), CalNonprofits Insurance Services was established during a time of diminishing insurance options for nonprofits. At CalNonprofits Insurance Services we insure more than 1,800 nonprofit organizations throughout California and we are the only California brokerage specializing in insurance for nonprofits. Our clients range from newly established nonprofits all the way to venerable organizations with multiple locations statewide.