Join the Cable Dahmer Automotive Group, a renowned dealership in the heart of Kansas City, Missouri, as a Bilingual Service Advisor. We pride ourselves on providing an exceptional customer experience and are looking for a dynamic, bilingual individual who is passionate about vehicles and committed to customer satisfaction. As a Service Advisor at Cable Dahmer CDJR, you will be the bridge between our service department and our valued customers, ensuring smooth communication and a seamless service experience. Your role will be instrumental in maintaining the high standards of quality and care that our customers expect. With a positive and inviting tone, we welcome you to join our team, where your skills and enthusiasm will be valued and rewarded. Be a part of a company that not only values hard work but also nurtures and supports its employees for professional growth. Take the next step in your career with Cable Dahmer Automotive Group, where your efforts genuinely make a difference.

Salary Range: $60,000.00 - $90,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Career Growth Opportunities

Retirement Plan

Sunday's Off!

Bilingual Proficiency: Must be fluent in both English and Spanish to effectively communicate with a diverse clientele.

Experience: Previous experience in a service advisor or sales associate role in the automotive industry is preferred.

Customer Service Skills: Demonstrated ability to provide outstanding service and address customer concerns with professionalism and empathy.

Communication Skills: Excellent verbal communication abilities, especially in client interactions and relationship building.

Organizational Skills: Strong ability to multitask, manage time effectively, and prioritize tasks in a fast-paced environment.

Technical Knowledge: Basic understanding of vehicle maintenance, repair processes, and automotive terminology.

Team Player: Ability to work collaboratively within a team to ensure customer satisfaction and dealership success.

Availability: Must be able to work flexible hours, including weekends and evenings, as per business needs.

Customer Interaction: Serve as the primary point of contact for bilingual clients, addressing service needs and inquiries with efficiency and professionalism.

Service Management: Coordinate service appointments, ensuring smooth scheduling and prompt attention to customer vehicles.

Problem Solving: Identify vehicle issues through discussion with the customer and recommend appropriate solutions in a comprehensible manner.

Documentation: Accurately record customer information and vehicle details into the system for service history tracking.

Communication: Clearly communicate service recommendations and repair options to clients and manage expectations regarding time and costs.

Collaboration: Work closely with technicians and other team members to ensure seamless operations and customer satisfaction.

Follow-Up: Conduct post-service follow-up to ensure customer satisfaction and address any remaining concerns.

Cable Dahmer Automotive Group is a leading name in the automotive industry, dedicated to delivering exceptional quality and service to our customers. With a commitment to innovation and integrity, we strive to create an inspiring work environment where teamwork and professional growth flourish. Our mission is to drive excellence and empower our employees to reach their full potential. Join us in shaping the future of automotive excellence and be part of a company that values passion, expertise, and community engagement.

Join Cable Dahmer Automotive Group, where passion meets innovation in the automotive industry! We're not just about cars; we’re about building a dynamic team dedicated to excellence and customer satisfaction. Our vibrant culture fosters growth, collaboration, and a commitment to serving our community. With a strong reputation and a track record of success, we offer ample opportunities for career advancement. Choose us to drive your future in a supportive and energetic environment—let’s accelerate success together!