We are growing! and looking to hire the next great team member to join our service team!

We are currently seeking either full time or part time team member to be responsible for providing excellent customer service to our clients.

 

Salary Range: $45,000.00 - $65,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Mon-Fri Schedule

Hands on Training

Evenings Off

Prior insurance agency experience with a 440 or 220 Insurance License.

Upbeat, Positive and enthusiastic attitude

Proficient in multi tasking and follow up

Must have sense of urgency and be resourceful

Excellent Communication Skills, Phone Skills and Typing Skills

Ability to navigate multiple websites

Provide amazing customer service to our new and existing clients

 

Handle Incoming Calls

Process customer inquiries and policy changes

Document client contact and conversations

Review policy renewals

Provide renewal options and recommendations to customers

Responsible to update renewals and new business issue

Follow up on customer billing and cancellations

Develop and identify cross sell opportunities with each customer

Thoroughly understand and follow underwriting guidelines, rating and compliance requirements

Assist customers thru claims process

Provide exceptional customer service

 

We help people with their home insurance, auto insurance, renters insurance & more. Our service-oriented insurance agency is owned & operated by my family & customers tell us we make them feel like family.