Join Bryson Karren Farmers Insurance, a reputable and growing insurance agency located in Glenwood Springs, Colorado. As the Insurance Office Front Desk, you'll be the warm and welcoming face of our agency, greeting clients and ensuring their needs are met. In this position, you'll have the opportunity to engage with our valued clients, assist them in obtaining insurance policies, and provide exceptional customer service.

At Bryson Karren Farmers Insurance, we prioritize building lasting relationships with our clients and being a trusted resource for all their insurance needs. Your role will involve handling inquiries, addressing policy-related questions, and guiding clients through policy applications and claims processes. Your positive and inviting demeanor will be instrumental in creating a friendly and professional office atmosphere.

If you are a customer-focused individual who thrives in a fast-paced environment, has excellent communication skills, and enjoys helping others, we welcome you to apply for the Insurance Office Front Desk position at Bryson Karren Farmers Insurance.

Salary Range: $24.00 - $31.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Health Insurance

Dental Insurance

Vision Insurance

- Must be fluent in Spanish and English

-Must be willing to get insurance licensed (we provide the needed training and we pay for it!)

- Previous experience in customer service or a related field is preferred.

- Excellent interpersonal and communication skills, with a friendly and approachable demeanor.

- Strong attention to detail and accuracy in handling paperwork and client information.

- Ability to multitask and prioritize tasks effectively in a busy office environment.

- Proficiency in using office equipment such as phones, printers, and computer software.

- Knowledge of insurance products and policies is a plus, but not required.

- Dependable, punctual, and committed to providing exceptional customer service.

- Greet clients and visitors, ensuring they feel welcome and comfortable in our office.

- Answer phones, respond to inquiries, and direct calls to the appropriate team members.

- Assist clients in obtaining insurance policies, explaining coverage options, and providing quotes as required.

- Process applications for new policies, ensuring accuracy and completeness of information.

- Handle policy-related inquiries, policy changes, and claims, providing timely and accurate information to clients.

- Maintain client records and documentation, keeping information updated and organized.

- Collaborate with the insurance team to ensure excellent customer service and efficient operations.

- Stay updated on insurance products, industry regulations, and company policies.

- Handle general office administrative tasks as needed.