Join Brown Motors, Inc., a reputed name in the automotive industry, as our Phone Receptionist in Petoskey, Michigan. We are seeking an enthusiastic individual with a friendly disposition to be the welcoming voice of our company. Nestled in the picturesque surroundings of Petoskey, our office is a hub of activity where your role will be pivotal to creating a positive first impression for our esteemed clients and customers.

Your primary task is to handle all incoming calls with professionalism and grace, directing them to the appropriate departments and ensuring a seamless communication flow within the organization. In addition, you'll handle inquiries, provide initial assistance where possible, and maintain our high standards of customer service.

If you are a dynamic individual who thrives in a fast-paced environment, possesses excellent interpersonal skills, and has an innate knack for communication, we warmly invite you to become a part of the Brown Motors family. Apply today and contribute to our commitment to excellence!

Salary Range:

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Career Growth Opportunities

Retirement Plan

Experience: Previous experience in a receptionist or administrative role is preferred.

Communication Skills: Excellent verbal communication abilities and a friendly demeanor.

Organizational Skills: Strong organizational skills to manage multiple tasks efficiently.

Customer Service: A welcoming and positive attitude to provide exceptional customer service.

Technical Skills: Proficiency in using phone systems and basic computer applications.

Reliability: Dependable and punctual with a strong work ethic.

Multitasking: Ability to handle multiple phone lines and tasks concurrently.

Answer and direct incoming calls with professionalism and courtesy, ensuring accurate information is relayed to relevant departments.

Maintain an organized schedule for appointments and meetings, coordinating with team members to avoid conflicts.

Greet clients and visitors warmly, ensuring a welcoming office atmosphere and addressing any inquiries or concerns promptly.

Perform data entry tasks, maintaining accurate and up-to-date records in company databases and systems.

Assist with administrative tasks as needed, supporting the overall efficiency of the office.

Since opening our doors in 1898, Brown Motors has been more than just an automotive dealership; we are a pillar of the Northern Michigan, community and a testament to the enduring legacy of family-operated excellence. Now in our fourth generation of Brown family leadership, our dealership has grown from humble beginnings into a trusted source for Chrysler, Dodge, Jeep, Ram (CDJR), and Ford vehicles, while maintaining our commitment to the community, our customers, and our employees.

A Century-Long Commitment to Community and Service Our roots in the community run deep, reflecting over a century of growth alongside the people of Petoskey. Brown Motors believes in giving back, actively supporting local events, charities, and initiatives that strengthen our community. We are more than just a business; we are neighbors, friends, and advocates for the well-being of our town.

Dedication to Our Team At Brown Motors, we understand that our strength lies in our team. We are dedicated to fostering a workplace that values each member’s contribution, encourages professional growth, and supports personal achievement. Our commitment to our team has been a cornerstone of our longevity, creating an environment where expertise, respect, and collaboration drive us forward.

Celebrating Four Generations of Family Leadership Since our inception in 1898, Brown Motors has been a family affair. The passing of the torch through four generations of the Brown family has ensured that our core values of integrity, customer service, and community involvement remain at the forefront of everything we do. This lineage not only highlights our stability and reliability as a dealership but also reinforces our commitment to family values both within and beyond our operations.

Our Services and Commitment to Excellence Offering a wide selection of new and used vehicles, including the latest models from CDJR and Ford, Brown Motors caters to a diverse clientele. Our state-of-the-art service center and the upcoming expansion to include a commercial and heavy-duty shop demonstrate our commitment to meeting the evolving needs of our customers and setting industry standards for excellence and innovation.

Join Our Legacy We invite you to experience the Brown Motors difference. Whether you are looking to purchase a new vehicle, require service on your current model, or wish to explore our contributions to the Petoskey community, Brown Motors is here for you. Join us as we continue our journey, building on a legacy of community service, dedicated team support, and family values that have stood the test of time.