Brooke Colvin-Farmers Insurance Agency
Customer Service Representative
Job Overview
Are you looking to grow? So are we!
Brooke Colvin-Farmers Insurance Agency in Longmont, Colorado, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Part-Time Customer Service Representative. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!
Salary Range: $30,000.00 - $40,000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Licensing Support
Mentorship Program
Career Growth Opportunities
Mon-Fri Schedule
Hands on Training
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Be a great self-starter with a sense of urgency.
- Must have ability to multi-task.
- Problem-Solving Capabilities.
- Works well with other employees and is a team player with a positive attitude.
- Use technology effectively in daily work
Must have at minimum or be able to obtain P&C licenses within 30 days.
* Schedule Monday to Friday
* 30 hours per week
* Office hours 8:00 to 4:30 PM
* Some events may be outside of these days/times.
* Pay is dependent upon skill level and licenses held.
Responsibilities
- Develop insurance quotes, make sales presentations, and close sales.
- Process customer policy change requests.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Answer incoming phone calls on the first ring.
- Thoroughly understand and follow all underwriting, rating and compliance requirements.
- Maintain knowledge of new products and services.
- Prospecting and generating new business through leads & referral sources.
- Grow sales revenue by utilizing phone, email and potential client lists.
- Work independently and as part of a team.
- Proactive Follow Up with customers