Join a team that cares about our customers and you! Brittany Ross Insurance Agency- Farmers in Fresno, California, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.

Salary Range: $18.00 - $22.00 per hour

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Evenings Off

Appreciation Lunches

Monthly Bonus Opportunities

Home and work life balance

Paid Holidays

Monthly Team Meetings

Birthday Lunch

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Be a great self-starter with a sense of urgency.

Excellent Communication/interpersonal skills.

Must have ability to multi-task.

Professional phone etiquette.

Follow through and exceed current and prospective client expectations.

Excellent Spelling and Grammar skills.

Great Customer Service Skills.

Works well with other employees and is a team player with a positive attitude.

Process customer policy change requests.

Secure all Trailing Documents from customers.

Handle all incoming claim calls from customers and follow-up.

Complete Evidence of Insurance requests.

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Take premium payments from customers.

Return all phone messages promptly.

Provide exceptional customer service and support.

Be outstanding at relationship building.