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Brian Welke-Farmers Insurance Agency

Customer Service Representative

Job Overview

Are you looking for an opportunity to put your skills to better use?

Brian Welke-Farmers Insurance Agency in BURNSVILLE, Minnesota, is looking for a positive, enthusiastic individual to join our outstanding team as a Full-Time Insurance Customer Service Representative. You will be using your professional demeanor, willingness to learn, and excellent communication skills to service new and existing accounts to achieve agency sales goals and service standards. Whether you have experience in the insurance industry or are looking to start down a new career path, this is the place for you.

No Previous Insurance Experience? No problem!

If you have proven your customer service and communication skills in another industry and are ready to learn and grow, we can teach you everything you need to know about insurance. We will even pay for you to get your insurance license.

Are you a Licensed Insurance Customer Service Representative? Amazing!

If you are an experienced insurance customer service representative looking for a new opportunity, this is the place for you. You will also benefit from additional training and development opportunities, making this the perfect opportunity to transfer your skills to our agency and grow your skills. We know you will be committed to providing the best possible service to our awesome clients.

If you are enthusiastic, willing to learn, and ready to provide an amazing experience for each of your clients, this is the role for you. Apply today!

Salary Range: $19.00 - $22.00 per hour


Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off


Be a great self-starter with a sense of urgency.

Must have ability to multi-task.

Must be highly self-motivated.

Professional phone etiquette.

Follow through and exceed current and prospective client expectations.

Problem-Solving Capabilities.


Process customer policy change requests.

Secure all Trailing Documents from customers.

Document each customer contact in eAgent.

Return all phone messages promptly.

Thoroughly understand and follow all underwriting, rating and compliance requirements.

Provide exceptional customer service and support.

Remote Type: Hybrid Remote
Job Type: Full-Time
Job Category: Customer Service Representative
Company Location: 1605 SOUTHCROSS DR W BURNSVILLE, MN 55306
Job Ad Location: BURNSVILLE, MN 55306, US

Apply Here

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