Join the Brandon Insurance Group, a reputable agency located in Harleysville, PA, committed to providing exceptional insurance services to our valued clients. As a Personal Lines CSR, you'll be an integral part of our close-knit team, dedicated to delivering personalized insurance solutions and fostering strong client relationships.
If you're enthusiastic about customer service and eager to make a difference in the lives of our clients, Brandon Insurance Group is the perfect place for you.
Paid Time Off (PTO)
Health Insurance
401K With Company Match
Mon-Fri Schedule
Paid Holidays
Tuition Reimbursement
Career Growth Opportunities
Customer Service Skills: Strong customer service skills with a focus on building positive client relationships.
Communication Skills: Excellent verbal and written communication skills to provide clear and accurate information to clients.
Team Player: Ability to collaborate effectively with team members and contribute to a positive work environment.
Detail-Oriented: Keen attention to detail in documentation and client interactions.
Insurance Experience: Must have previous insurance experience in a customer service role.
Proficiency: Familiarity with insurance software systems and general office operations.
Client Interaction: Engage with customers through various communication channels, addressing inquiries and offering solutions.
Policy Assistance: Assist clients in understanding their insurance policies, coverage options, and making necessary updates.
Quoting and Binding: Prepare quotes from multiple carriers and determine the best solution for the customer.
Documentation: Maintain accurate records of client interactions, policy details, and claims information.
Support Team: Collaborate with colleagues to ensure seamless customer service delivery and problem resolution.
Phone: 215-256-8020