The Insurance Customer Service and Sales Representative (CSSR) will be responsible for handling a variety of front-facing duties, including assisting customers with complaints and questions, selling insurance products and services, and developing leads.

Salary Range: $2,900.00 - $4,400.00 per month

Benefits

Monthly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Parental Leave

Strong customer service orientation with excellent telephone and computer skills.

Basic math and computer skills.

Ability to write legibly and communicate clearly with professionalism and courtesy.

Experience:

Experience in customer service and/or inside sales.

• Demonstrated success in working with customers in both languages.

Customer Interaction:

Answer product and service questions in Spanish and English.

Manage large amounts of inbound and outbound calls.

Follow up with previous customers to offer reorders or additional services in their preferred language.

Sales and Lead Development:

Suggest additional insurance products and services to potential and current customers in both languages.

Develop leads by checking customer buying history and suggesting related items in the customer's preferred language.

Close sales and achieve sales targets.

Administrative Support:

Assist with administrative tasks as needed.

Maintain a database of current and potential customers.

• Schedule appointments and manage client records.

Brando Medina Bonilla Farmers Insurance is a dynamic and professional agency dedicated to protecting what matters most to our clients. Join our energetic team and contribute to a culture of excellence, growth, and community impact in the insurance industry. We empower our employees to thrive while providing top-tier service and innovative solutions.