Come join Biltmore Insurance Services, a customer-centric insurance agency located in the vibrant community of Spring Hill, Florida. We take pride in delivering exceptional service and building lasting relationships with our clients. As a Personal Lines Account Manager, you will be an integral part of our team, providing dedicated support to our policyholders and ensuring their insurance needs are met.

We are seeking an enthusiastic individual who is passionate about customer service and thrives in a fast-paced environment. If you are looking for a rewarding role where you can make a difference in people's lives, Biltmore Insurance Services is the place for you.

Benefits

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

• Licensing: Active 4-40 required.
• Experience: 2 - 4 years' experience in an account manager role.
• Communication Skills: Excellent verbal and written communication abilities.
• Client Focus: Strong commitment to meeting and exceeding client expectations.
• Adaptability: Ability to thrive in a hybrid remote work environment, demonstrating flexibility and productivity. Must be able to work in a fast past environment.
• Team Collaboration: Work effectively within a team setting, fostering positive relationships and synergy.
• Technology Proficiency: AMS is preferred, Microsoft Office suite, and insurance-related applications.

• Client Management: Serve as the main point of contact for clients, assisting them with their insurance policies and addressing any concerns they may have.
• Policy Administration: Manage and maintain client policies, ensuring accuracy and compliance with regulations.
• Renewal Process: Facilitate the renewal process for clients, providing them with the necessary information and options to make informed decisions.
• Claims Assistance: Help clients navigate the claims process, advocating on their behalf and ensuring timely resolution.
• Customer Relations: Build strong relationships with clients, understanding their needs and preferences to provide exceptional service.
• Continuous Improvement: Stay informed about industry trends and changes to continuously enhance your knowledge and service delivery.

Biltmore Insurance was established in 1996. Today we are proud to provide insurance and financial solutions to more than 7,000 individuals and businesses throughout the southeast. We are committed to building a solid relationship with customers through practical solutions and excellent service. Our agents are independent insurance agents. We don't work for any one insurance company; we represent several different companies. This allows us to focus on providing the right amount of insurance and the right type of coverage.

Come grow with us! We offer hybrid and in person positions. No nights or weekends required! In addition, we offer great benefits, 401-k, and amazing teammates.