Join a team that cares about our customers and you! Becky Craycraft Insurance Agency in Lubbock, Texas, is looking for an experienced and committed individual to join our team as a Full-Time Customer Service Representative. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.

Salary Range: $25,000.00 - $35,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Career Growth Opportunities

Mon-Fri Schedule

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Professional phone etiquette.

• Process customer policy change requests.
• Take premium payments from customers.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Thoroughly understand and follow all underwriting, rating and compliance requirements.
• Provide exceptional customer service and support.
• Be outstanding at relationship building.

Welcome to Becky Craycraft Insurance Agency, where your peace of mind is our priority! With a vibrant team dedicated to protecting what matters most to you, we offer tailored insurance solutions that resonate with your needs. Our culture thrives on collaboration, positivity, and a genuine passion for service. Join us and be a part of a dynamic environment that values growth and fosters lasting relationships. Dive into an exciting career in the insurance industry with us today!

At Becky Craycraft Insurance Agency, we’re driven by our mission to protect what matters most to you. Join a dynamic team where energy meets professionalism, fostering a culture of collaboration and innovation. Our dedication to personalized service sets us apart in the insurance industry, empowering you to grow and thrive in your career. Experience the excitement of helping clients navigate their insurance needs with confidence. Choose us, and be part of a winning team that values integrity, excellence, and community impact!