Welcome to Bayou Automotive, where our passion for cars and commitment to our Louisiana community drive everything we do! We're not just a dealership; we're a family that believes in treating every customer like a neighbor. Located right here in the heart of LaPlace, we offer a friendly, supportive environment where your expertise will shine. We're looking for an Experienced Automotive Service Advisor to join our dedicated team. If you have a knack for understanding what vehicles need and a genuine desire to help people, this is the place for you. You'll be the crucial link between our valued customers and our skilled technicians, ensuring everyone receives top-notch service and clear communication. We pride ourselves on building lasting relationships, and we want you to be a part of that welcoming experience. Come grow with us and help keep our community rolling smoothly!

Benefits

Health Insurance

Dental Insurance

Retirement Plan

Company Matching Contributions

Paid Time Off (PTO)

Career Growth Opportunities

Vision Insurance

Short/Long Term Disability

Employee Vehicle Discount Pricing

Clean & Professional Work Environment

Competitive Wages

Minimum 3 years of experience as an Automotive Service Advisor.

Strong mechanical aptitude and understanding of vehicle repair processes.

Exceptional customer service and communication skills.

Proficiency with automotive repair software and computer systems.

Ability to effectively manage service schedules and customer expectations.

A valid driver's license.

Greet customers warmly and listen attentively to their vehicle concerns.

Accurately diagnose vehicle issues and translate them into clear, concise repair orders.

Provide customers with detailed explanations of needed services and associated costs.

Schedule appointments efficiently and manage the workflow of the service department.

Maintain open and consistent communication with customers regarding their vehicle's progress.

Ensure customer satisfaction by delivering outstanding service and follow-up.

Collaborate with technicians to ensure timely and accurate repairs.

Bayou Automotive, a premier dealership in the greater New Orleans area, offers an energetic environment focused on delivering unparalleled customer service. Specializing in new Ford, CDJR, and quality pre-owned vehicles, we empower our team to excel in sales, service, and parts. Drive your career forward with us and be part of a company that truly "Does Right."