Welcome to B&K Luxury Estates, where we pride ourselves on delivering exceptional experiences in the heart of Cleveland, Ohio. As a receptionist, you'll be the face of our esteemed organization, providing a warm and inviting welcome to clients and visitors. Your role will be pivotal in ensuring smooth daily operations, embodying the positive atmosphere we cultivate at our agency. This in-person opportunity allows you to engage directly with our staff and clients, building lasting impressions and relationships. At B&K Luxury Estates, our commitment is to excellence and providing a supportive environment for both our clients and our team members. We are looking for a receptionist who is eager to embrace a vibrant workplace culture and make a meaningful contribution. If you are enthusiastic, organized, and thrive in a dynamic setting, we'd love to welcome you to our team at B&K Luxury Estates. Apply today to be part of our journey!
Salary Range: $48,500.00 - $52,000.00 per year
Annual Base Salary Based on Experience
Health Insurance
Mon-Fri Schedule
Experience: Previous experience as a receptionist or in a similar administrative role.
Communication Skills: Excellent verbal and written communication skills are essential for interaction with clients and team members.
Customer Service: Strong customer service orientation with a friendly and approachable demeanor.
Organizational Skills: Exceptional organizational abilities and attention to detail.
Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment such as printers and fax machines.
Problem-Solving: Capable of handling difficult situations and managing multiple tasks effectively.
Professional Appearance: A neat and professional appearance is required.
Punctuality: Reliable and punctual with a strong sense of time management.
Welcoming Guests: Greet and welcome clients, visitors, and guests with a positive and warm demeanor, ensuring they feel valued and comfortable.
Phone Management: Answer and direct incoming calls efficiently, ensuring that queries are addressed promptly and directed to the appropriate person.
Appointment Scheduling: Manage appointments for staff members and clients, coordinating schedules to ensure seamless operations.
Mail Handling: Sort and distribute incoming mail and handle outgoing mail, ensuring that correspondence is processed efficiently.
Office Support: Provide essential administrative support to staff, including document preparation, photocopying, and maintaining office facilities.
Customer Service: Provide exceptional customer service by addressing inquiries, providing information about services, and handling requests professionally.
Record Keeping: Maintain accurate records and logs of all visitor communications and appointments, ensuring data integrity and accessibility.