Aubrey Maxie-Farmers Insurance Agency
Customer Service and Sales Representative
Job Overview
Our fast paced, growing insurance office is looking to fill a Customer Service and Sales Representative position. We're looking for a confident and highly motivated individual that's interested in a great entry level opportunity.
We are seeking energetic and driven individuals with a winning spirit. As a sales representative you will work with a dynamic team that shares your desire to be the best. Our disciplined, proven successful sales process will help you in growing your career.
As a Customer Service and Sales Representative, you will generate leads by making outbound calls to generate appointments and market insurance products or services within the community. You will also be working with existing customers needing new insurance quotes and/or coverage reviews.
If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our TOMBALL insurance agency today! Our reputable insurance agency is looking for an exceptional insurance personal lines customer service representative, or someone ready to learn to become exceptional insurance personal lines customer service representative, to join our team. At Aubrey Maxie-Farmers Insurance Agency we pride ourselves on our outstanding insurance products and customer service.
This position holds a base salary + commission opportunity with future long term career advancement available. Apply today to start your path to a new sales and service career today! Apply now and we will contact you about the next steps in the interview process.
Salary Range: $24,000.00 - $34,000.00 per year
Benefits
Annual Base Salary Based on Experience
Hands on Training
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Be a great self-starter with a sense of urgency.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- A Property & Casualty license is preferred but will train good individual.
- Prior Sales Experience.
- Works well with other employees and is a team player with a positive attitude.
- Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
- Ability to tactfully handle stressful and difficult situations.
- Be capable of handling customer rejection.
- Strong communication and negotiation skills.
- Be equipped with great listening and closing skills.
Bilingual, fluent in both English and Spanish is beneficial.
- Interested in a sales career, sales experience preferred
- No insurance experience required but must be willing to learn
Responsibilities
- Meet new business production goals and objectives as established.
- Solicits for new business via telephone, networking, and other lead sources.
- Develop insurance?quotes, makes sales presentations, and closes sales.
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Complete Evidence of Insurance requests.
- Document each customer contact in eAgent.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Ask each customer for referrals and explain our referral program.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Return all phone messages promptly.
- Share training and education knowledge and expertise with team members.
- Maintain knowledge of new products.
- Prospecting and generating new business?through leads & referral sources.
- Provide?exceptional customer service.
- Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
- Presents and explains insurance policy options based upon prospective client needs and their personal?goals.
- Provide customers with additional information about new products and services.
- Stay up-to-date on industry market trends and best practices
- Educate clients on the insurance policies that best suit their needs
- Provide policies to new clients and explain benefits/risks of the policy
Remote Type:
No
Job Type:
Full-Time
Job Category:
Customer Service Representative
Company Location:
8010 Spring Stuebner Rd Spring, TX 77379
Job Ad Location:
Spring, TX 77389, US
About Us
Our local insurance agency is located in SPRING. Our team takes pride in providing each and every client with exceptional customer service while delivering them insurance products that best suit their needs. We are constantly growing and adding talent to our well-established agency. If you are looking for a rewarding career in the insurance industry, then we encourage you to apply to our team today!
Why Join Us
Our company has been around for years, but we act as if we are a new company. As the company grows, so does our team. Your work here is seen and appreciated. We are a team that help each other, cover one another, and generally enjoy working with each other.. Just as we search for a purpose in life, we should find meaning in work. As you contribute your time, talent, and ideas, you’ll see the impact you make at the A Maxie Insurance Agency. We like to think of ongoing training and continuous feedback as our investment in your future.