Atlantic Risk Management, Inc
Allstate Insurance CSR Customer Service Rep
Job Overview
Looking for a 4-40 customer service representative Mon, Tues, and Fridays. Preferably have insurance experience at State Farm, Allstate, and/or working with Citizens insurance policies.
Atlantic Risk Management, Inc in Delray Beach, a large Allstate agency, is looking for a positive, enthusiastic individual to join our outstanding team as a Part-Time Insurance Customer Service Representative.
If you are an experienced insurance customer service representative looking for a new opportunity, this is the place for you. You will also benefit from additional training and development opportunities, making this the perfect opportunity to transfer your skills to our agency and grow your skills.
If you are enthusiastic, willing to learn, and ready to provide an amazing experience for each of your clients, this is the role for you. Apply today!
Salary Range: $16.00 - $22.00 per hour
Benefits
Hourly Base Salary + Bonus Opportunities
Evenings Off
Hands on Training
Requirements
4-40, 20-44, or 2-20 FL Insurance license.
Life license or banking experience is not out of the question. The right person can pass the 4-40 exam while employed here.
Pay based on licenses and experience.
Responsibilities
Process customer policy change requests.
Secure all Trailing Documents from customers.
Complete Evidence of Insurance requests.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Return all phone messages promptly.
Provide exceptional customer service and support.
Team player.