Arturo Liptak Farmers Insurance
Customer Service Representative
Job Overview
Don’t wait, take the next step in your career today. We have Agents looking for motivated and dynamic individuals to join their team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you.
No prior experience in Customer Service? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. You’ll have the opportunity to grow your knowledge and you’ll benefit from additional avenues for growth and advancement. We will teach you everything you need to know.
Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired.
Apply now to join our team and our commitment to customer satisfaction and success.
Salary Range: $15.00 per hour
Benefits
Hourly Base Salary + Commission
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Requirements
- A Property & Casualty insurance license is a bonus but if you don’t have it we will train you and will pay for the licensing costs.
- A Life & Health Insurance license is a bonus but if you don’t have it we will train you and will pay for the licensing costs.
- Enthusiasm, optimism, and a willingness to see the good in every situation.
- Commitment to excellence, willingness to work hard, and willingness to go the extra mile.
- Ability to take initiative, be proactive, and think outside the box.
- Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.
- Ability to identify and solve problems, think critically, and make decisions quickly.
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Responsibilities
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Provide exceptional customer service and support.
- Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.