Join Arroyo Insurance Services, Inc., an industry leader in delivering best in class risk management solutions to Southern California business since 1936. Located in the vibrant city of Redlands, California, we are committed to fostering a positive work environment and prioritizing client satisfaction.

Our team is seeking a dedicated Commercial Lines Account Manager to join us in providing top-tier service to our commercial clients. In this role, you will play a key part in managing, servicing, and growing a book of business by developing strong relationships with clients and ensuring their insurance needs are met.

If you are passionate about customer service, enjoy working in a collaborative environment, and thrive in a fast-paced setting, we invite you to be part of our team at Arroyo Insurance Services, Inc. Apply now to join a company that values both its employees and clients!

Salary Range: $65,000.00 - $85,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Profit Sharing

Continuing Education & Licensing Reimbursement

Account Manager must be fully licensed as a Property & Casualty Broker/Agent

Five (5) years or more of insurance industry work experience, but no less than three (3) years of specific experience with agent side commercial lines

Previous roles as a CSR, Account Manager, and/or Sales Support preferred

Associate's degree (A.A.), or greater (B.A., etc.) from two-year college or technical school preferred

Account Manager should have thorough understanding of insurance industry, Commercial Lines underwriting, products and coverage.

Client Management: Build and maintain relationships with commercial insurance clients, ensuring their needs are understood and addressed.

Policies and Coverage: Analyze client policies, identify coverage gaps, and recommend appropriate insurance solutions.

Renewals and Policy Servicing: Manage policy renewals, endorsements, and changes, ensuring accuracy and timeliness.

Claims Support: Assist clients with the claims process, providing guidance and support to navigate insurance claims efficiently.

Documentation: Maintain accurate client records, policy documentation, and communication logs.

Arroyo Redlands is an independent Commercial and Personal Lines Insurance Agency, specializing in comprehensive risk management offerings for small to medium size businesses, non-profit organizations, and individuals. We have been serving the Inland Empire and greater Southwest/SoCal Region since 1936 (continuously family owned for nearly 70 years). We are licensed in all 50 states, and have over 400 national carrier affiliations. We are a member of the Arroyo Group, with 8 other partner offices in LA & Orange Counties. At Arroyo Redlands we are passionate about helping you through proactive risk management and a personal, consultative approach. We take great pride in our agency, community, and clients. As an independent agent we offer choice, provide a high level of service, and our local to your community. We have extensive experience with insurance placement, risk management and strategy with a diverse client base comprised of many different types of business.