Annie Spitzer Farmers Insurance Agency
Customer Service Representative -Farmers Insurance Agent Team Member
Job Overview
Join a team that cares about our customers and you! Annie Spitzer Farmers Insurance Agency in Dayton, Ohio, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
Salary Range: $30,000.00 - $50,000.00 per year
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Mon-Fri Schedule
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Strong work ethic and leadership skills.
- Be equipped with great listening and closing skills.
- No insurance experience required but must be willing to learn
Responsibilities
- Process customer policy change requests.
- Handle all incoming claim calls from customers and follow-up.
- Complete Evidence of Insurance requests.
- Document each customer contact in eAgent.
- Take premium payments from customers.
- Answer incoming phone calls on the first ring.
- Return all phone messages promptly.
Remote Type:
No
Job Type:
Full-Time
Job Category:
Customer Service Representative
Location:
8529, North Dixie Drive Suite 100,Dayton,OH,45414,US
About Us
We are a premier agency specializing in Home, Life, and Auto insurance. Our dedicated staff work incredibly hard to ensure that our clients are completely satisfied! We only hire the best and most dedicated employees to our team.