Our agency is seeking a Customer Service Representative/Receptionist. In this role, you will provide exemplary customer service, ensuring each client feels valued and informed. You'll wear multiple hats as both a receptionist managing front desk operations and a customer service representative addressing client needs promptly and effectively.

Salary Range: $18.00 - $19.00 per year

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

**MUST BE FLUENT IN SPANISH**

Experience: Prior experience in customer service or a related field is preferred

Communication Skills: Excellent verbal and written communication skills

Interpersonal Skills: Strong customer service and effective communication abilities

Organizational Skills: Ability to manage multiple tasks and prioritize efficiently

Team Collaboration: Ability to work harmoniously within a team environment

Problem-Solving: Adept at identifying client needs and providing appropriate solutions

Client Interaction: Greet and assist walk-in clients, addressing their inquiries and directing them to appropriate services.

Telephone Management: Answer incoming calls promptly, providing helpful information or transferring calls to the relevant department.

Document Handling: Organize and maintain both digital and physical records securely and accurately.

Customer Service: Deliver a warm and friendly experience to every client, ensuring their satisfaction and loyalty to the agency.

Administrative Support: Assist in clerical duties and other administrative tasks to help maintain efficient office workflows.

Our local insurance agency is located in Bakersfield. Our team takes pride in providing each and every client with exceptional customer service while delivering them insurance products that best suit their needs. We are constantly growing and adding talent to our well established agency. If you are looking for a rewarding career in the insurance industry, then we encourage you to apply to our team today!