Founded in 2012 in Post Falls, Idaho, Andy Cline Allstate Insurance is dedicated to providing exceptional service to our clients while fostering a vibrant, collaborative, and growth-oriented workplace. Our team blends remote and in-office members from across the country, united by a shared mission of success. We prioritize your personal and professional development with ongoing coaching, paid licensing, and clear paths to career advancement. Our supportive, flexible work environment and competitive compensation make this more than a job—it’s a fulfilling career.

We are looking for a Licensed Insurance Customer Service Representative who is passionate about delivering outstanding client experiences. This role offers competitive earnings between $60,000 and $85,000 annually, combining a base salary, commission, and bonus opportunities. Here we have a team that values your skills, supports your growth, and celebrates your successes.

Ready to make an impact? Join Andy Cline Allstate Insurance and build a rewarding career where your growth is limitless. Apply today!

Salary Range: $60,000.00 - $80,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Weekends Off

• Strong Communication Skills: Clearly convey information across multiple channels.
• Problem-Solving Abilities: Handle client issues with a proactive, solution-driven approach.
• Attention to Detail: Maintain accuracy in managing records and processing renewals.
• Empathy and Client Focus: Exhibit a compassionate approach to understanding and addressing client needs.
• Organizational Skills: Manage multiple tasks efficiently in a fast-paced environment.
• Insurance Knowledge: Deep understanding of insurance policies and services to guide clients effectively.
• Team Collaboration: Work cohesively with colleagues to achieve shared goals.
• Adaptability: Respond flexibly to evolving client needs and industry changes.
• Technological Proficiency: Navigate CRM systems and other tools effectively.
• Leadership and Initiative: Lead by example and contribute to improving customer service processes.

• Client Support and Issue Resolution: Address client inquiries, resolve issues promptly, and ensure a positive experience.
• Policy Management and Renewals: Oversee policy renewals, changes, and claims with precision to meet client needs.
• Client Records Maintenance: Maintain accurate and updated client records in line with company and regulatory standards.
• Complaint Handling: Proactively resolve customer complaints to ensure satisfaction and loyalty.
• Multi-Channel Communication: Provide exceptional service through phone, email, and in-person interactions.
• Cross-Selling Opportunities: Identify client needs and offer additional insurance products to enhance their coverage.

Our Agencies are located in Post Falls, ID and Liberty Lake, WA specializing in Home, Life, and Auto insurance products. We care about our clients, and it shows in our results as we have achieved many awards since opening our doors. Our dedicated staff works incredibly well as a team and always put the customer first. Apply to our team today!